Delivery service is provided within Penang, Kuala Lumpur & Selangor
Delivery coverage area:
Delivery will be provided within 5-7 working days , exclude Sunday and Public Holiday.
Penang: Whole State
Kuala Lumpur: Whole State
Selangor: Petaling Jaya, Subang Jaya, Puchong, Bukit Jalil, Mon't Kiara, Damansara, Bangsar, Sri Petaling, Kuchai Lama, Sungai Besi, Seri Kembangan, Cheras (56000)(56100), Ampang, Kepong,Sungai Buloh, Kuala Lumpur City Centre, Subang Airport. For Shah Alam, Klang, will be 5-7 working days.
Johor: Whole Johor Bahru area
RM 10 delivery fees is charged on each transaction which limited to 1 (ONE) TRIP.
*** Delivery fees will be waived for purchase more than RM100 & above***
For area as stated above:
- Delivery lead time will within 3-5 working days (exclude Sunday) after the day of done placed order.
- Our team will inform the recipients in advance if there's any earlier/late delivery to make sure you are able to receive the goods before delivery.
Please note that changes stated as above may occurred and will be informed during certain promotion period or under certain circumstances.
- The lead time stated above included production, packaging and arrangement. Once the orders are ready to be delivered, it will be delivered within the lead time at 11am-730pm.
- All orders will be delivered with cooler bag provided to ensure the ice cream you received is fresh and in best testing condition.
- We do not provide tracking number at the moment but you can always reach out to our Facebook or Instagram our customer services to enquire regarding your order status.
- In case of any faults, issues, defects or damages, please feel free to reach out to our customer care representative. Please provide information about such issues during the call, including your order number, product details, etc, if needed.