Shipping Policy

Delivery service is provided within Penang, KL& Selangor, and Johor using logistic partner.

RM 10 delivery fees is charged on each transaction which limited to 1 (ONE) TRIP.

  • KL & Selangor area (EXCEPT Semnyih, Rawang, Dengkil, Teluk Panglima Garang, Sepang & Kuala Langat)
  • Johor area (ONLY Johor Bahru, Mount Austin & Skudai)
  • Penang area

*** Delivery fees will be waived for purchase more than RM80 & above***

Delivery Lead Time

  • Penang, KL & Selangor area (within 3-5 working days).
  • Johor area (within14-20 working days for pre-order services).

Please note that changes stated as above may occurred and will be informed during certain promotion period or under certain circumstances.

The lead time stated above included production, packaging and arrangement. Once the orders are ready to be delivered, it will be delivered within the lead time at 2-6pm.

All orders will be delivered with cooler bag provided to ensure the ice cream you received is fresh and in best testing condition.

We do not provide tracking number at the moment but you can always reach out to our Facebook, Instagram or WhatsApp (016-5772428) our customer services to enquire regarding your order status.

In case of any faults, issues, defects or damages, please feel free to reach out to our customer care representative. Please provide information about such issues during the call, including your order number, product details, etc, if needed.